Working in libraries, you see it all. Sometimes it almost burns your eyes out. There are the pathetically ignorant patrons, and the brilliant ones. Some library users are bright, yet choose to be ignorant about the library and how it works.
We've all seen it. I'm sure you have stories to share that would make my hair stand on end.
While I'm not working, I am volunteering to help out with my son's school. For the most part, people who send their kids to this school have some money to spend and are mostly "with it". At least I thought so...
My latest volunteer project was organizing a fund-raiser where the children create artwork and it is sent to a company that puts the art on products like mugs, t-shirts, mouse pads. Whatever. Makes good holiday gifts and the school gets a percentage back. The company, Original Works, makes the ordering process VERY CLEAR. A simple, step by step form is sent home, to be filled in and returned to the school. Easy? YOU'D THINK SO...
I have had to deal with the order forms and the accompanying checks. I have found: unsigned checks, incorrect payments, checks written to the wrong name, cash sent instead of checks (!), incomplete forms, NO FORMS--just a check, and orders that are written in other languages. HOW THE HELL DO THESE PEOPLE FUNCTION??? They're supposed to be smart folks, but they're no better than the GP.
I really feel like biting someone on the leg. Just a small bite--enough to let them know I mean business. I don't think I could stand to work at a company that took orders on a regular basis. I'd go crazy!!! Wouldn't you?
It's just like being at the library. People don't read instructions, people don't follow instructions, and people don't like being instructed. Grr.
2 comments:
Let me tell you my favourite won't read instructions story. Our copier is out of order.
People are still lifting the lid and trying to use it even though the lid has an out of order sign. So I take and tape the out of order sign from the top of the lid to the body of the copier so it won't go up.
Lady comes and carefully peels my out of order sign off and then tries to make copies. She comes to the desk and says, "Your copier is broken."
Sorry your people can't do forms. Passes box of chocolates.
PS This is my blog if you ever want to go http://www.livejournal.com/users/sithi/
People can't do forms?!
Heh.
I have just one word for you...
PASSPORTS
Need I say more??
Post a Comment